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Support

Need help with Lurio? Email us and we will review your request as soon as possible.

Contact us

For account, technical, privacy, or app support, contact us at:

Email hello@lurio.app

If your email app does not open automatically, write to hello@lurio.app.

What to include

  • The email address linked to your Lurio account.
  • Whether you are using web, iOS, Android, or an installed PWA.
  • Your app version, if you are using a mobile app.
  • A short description of what happened and what you expected.
  • Screenshots if they help explain the issue. Do not include passwords or payment-card details.

Common requests

Login and account access

Password reset, email verification, account access, and sign-in problems.

Expenses, groups, and receipts

Help with expense tracking, shared groups, receipt scanning, categories, and reports.

Data and privacy

Questions about privacy, data export, account deletion, and personal-data rights.

Bug reports

Unexpected errors, missing information, sync issues, or problems after an update.

Legal and privacy

For privacy details, see our Privacy Policy. Terms of service are available in our Terms.